What is Mulebuy?
Mulebuy is a Chinese buying agent that lets shoppers outside China purchase from Taobao, Tmall, Weidian, and 1688. You paste a product link, the agent buys it on your behalf, holds the item at their warehouse, takes QC photos, and ships internationally when you bundle items together.
4.8/5 Trustpilot (2K+ reviews) — currently the highest-rated mid-size agent. Budget-friendly with strong support response.
Mulebuy fees breakdown
- Service fee: 4% on Taobao orders
- Payment fee: ~3% credit card / PayPal surcharge (typical)
- Domestic shipping: ~¥10 per item (seller → agent warehouse)
- International shipping: $12–24/kg to US (varies by line and weight)
Use our cost estimator to plug in a real product and see the full landed cost via Mulebuy, including all the fees above.
Shipping options
Mulebuy offers these shipping lines:
- DHL
- EMS
- YunExpress
- Tax-free line
Compare actual prices side-by-side using our live shipping calculator — type a weight and destination and we sort agents and lines by total cost.
QC photos & storage
QC photos: Free standard QC photos included
Free storage: 90 days. Items wait in the warehouse for free up to that limit, after which storage fees may apply.
See our QC guide for what to look for in QC photos and when to GL (green light, ship it) vs. RL (red light, return it).
Payment methods
Mulebuy accepts:
- PayPal
- Credit card
- Coupon top-up
Notable features
- 15% shipping discount via AI system
- $400 new user coupon pack
- Tax-free shipping lines
Mulebuy alternatives
If Mulebuy isn't right for you, the closest alternatives in 2026 are:
- CNFans — Existing users
- Kakobuy — Cheap economy shipping (2.7★)
- Sugargoo — Best for UK / EU shipping (3.7★)
- ACBuy — Highest user rating (4.6★)
Or read the full 2026 buying agent comparison.
How to start using Mulebuy
- Sign up at Mulebuy (free).
- Paste your Taobao/Weidian/1688 link into our converter and click Mulebuy — opens the product on their site, ready to buy.
- Pay. The agent buys the item and ships it to their warehouse (~3–7 days).
- Review QC photos when they arrive. Approve (GL) or reject (RL).
- Bundle multiple items, then ship internationally when ready.
Disclosure: links to Mulebuy on this page are affiliate links. Haulkit may earn a small commission when you sign up. Rankings on this site are based on community sentiment and Trustpilot data, not commission size.